Buying a new home is a major life milestone—but once the keys are in hand, there’s still plenty to organize. Among the most overlooked tasks? Setting up your utilities. Many new homeowners face unexpected delays, fees, or service issues because of a few common missteps. In this blog, we break down the top 5 mistakes new homeowners make when setting up utilities—and how you can avoid them to ensure a smooth, stress-free move-in.

1. Waiting Until the Last Minute

The Mistake:

Many homeowners assume utility activation is instant and wait until a few days before move-in to start the process. Unfortunately, some providers require several days—or even weeks—to set up service, especially during peak moving seasons.

✅ How to Avoid It:

• Start contacting providers 2–3 weeks before your move-in date.
• Schedule activation for 1–2 days before you arrive.
• Confirm all appointments or service start dates via email.

2. Failing to Compare Utility Providers

The Mistake:

Especially in deregulated markets like much of Texas, many homeowners sign up with the first electricity or internet provider they find—missing out on better rates, terms, or bundles.

✅ How to Avoid It:

• Use comparison tools like PowerToChoose.org to explore electricity plans.
• Consider bundled services for internet, cable, and phone.
• Look for fixed-rate or no-contract plans depending on your usage and flexibility.

3. Underestimating Setup Costs

The Mistake:

New homeowners are often surprised by activation fees, deposits, and equipment rental costs, which can quickly add up and strain the moving budget.

✅ How to Avoid It:

• Ask each provider about all upfront costs before committing.
• Expect to pay $300–$600 total for initial setup across services.
• Check if signing up for autopay or paperless billing can help waive fees or deposits.

4. Ignoring Promotions and New Mover Discounts

The Mistake:

It’s easy to miss out on exclusive new mover offers if you don’t ask. Providers often offer better rates or waived installation fees to attract new customers—but you have to know to look for them.

✅ How to Avoid It:

• Ask directly: “Do you have any new mover deals or promotions?”
• Check provider websites for current offers.
• Consider using a utility concierge service (e.g., Utility Buddies or Utility Connect) to unlock promotions you might not find on your own.

5. Forgetting City Services Like Water and Trash

The Mistake:

Some homeowners think all utilities are handled by major private providers and forget to set up city-managed services such as water, sewer, and trash collection.

✅ How to Avoid It:

• Visit your city’s official website (e.g., plano.gov) to register for local services.
• Be prepared to provide proof of residency (lease, deed, or ID).
• Set up these services at least one week before move-in.

Bonus Tip: Keep All Utility Info Organized

• Save emails and account numbers in a digital folder.
• Create a spreadsheet to track activation dates, costs, and provider contacts.
• This will help if you need to follow up, resolve issues, or switch providers later.

Conclusion

Setting up utilities might not be the most glamorous part of moving into your new home—but it’s one of the most important. By avoiding these common mistakes, you’ll avoid disruptions, stay on budget, and start your new life with confidence. Plan ahead, ask questions, and don’t be afraid to seek expert help when needed. A well-connected home is a happy home!